| Terms of Service & Misc. Fees | |||||||
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*Misc. Fees |
Price | ||||||
| *Missed Appointment Charge - Billed when a Field Technician arrives at the end user premises and does not have full access to complete the installation or the end user circuit. e.g. - End User no-show, End User request for rescheduling or cancellation with less than one (1) full day advance notice. | $99.00 | ||||||
| *Field Technician Dispatch Charge - Billed for the dispatch of a field technician to End User location to service non-Interlync service faults, Service upgrades and downgrades requiring this dispatch, fix or re-configure of CPE, repair INSIDE wiring. Anything from your phone box OUT is free of charge to repair/service. | $175.00 | ||||||
| *Professional ADSL Install Fee - An ADSL Installation including provisioning of End User Circuit and dispatch of a technician to the End User premises where services are performed, or where a technician is required to repair a problem that may be otherwise repaired by the end user. (ex. NID Splitters or in-line filter installs) | $175.00 (Rebates normally Available) | ||||||
| *DSL Early Termination Fee - Billed for each End User Circuit that is disconnected after completion of service setup and prior to the completion of the End User Term. This generally applies to All DSL services (1 Year Term). | From $150.00 - $300.00 | ||||||
| *T1 - Bonded T1 Early Termination Fee - Billed for each End User Circuit that is disconnected after completion of service setup and prior to the completion of the End User Term. This ONLY applies to T1 Service(s). | From $250.00 - $2,000.00 (Depending on T1 Service/Speed) | ||||||
| *Business Ethernet (EoC) Early Termination Fee - Billed for each End User Circuit that is disconnected after completion of service setup and prior to the completion of the End User Term. This ONLY applies to Business Ethernet Services (EoC). | Balance of Contract Term | ||||||
| *These fees are not a part of normal installations or termination of service(s). | |||||||