| Terms of Service & Misc. Fees | |||||||
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*Misc. Fees |
Price | ||||||
| *Cancellation Charge - Maybe billed for each circuit order that is cancelled more then two (2) days after the order is placed and prior to completion. | $49.00 | ||||||
| *Missed Appointment Charge - Billed when a Field Technician arrives at the end user premises and does not have full access to complete the installation or the end user circuit. e.g. - End User no-show, End User request for rescheduling or cancellation with less than one (1) full day advance notice. | $99.00 | ||||||
| *Field Technician Dispatch Charge - Billed for the dispatch of a field technician to End User location to service non-Interlync/Covad service faults, Service upgrades and downgrades requiring this dispatch, fix or re-configure of CPE. | $175.00 | ||||||
| *Early Cancellation/Disconnection Charge - Billed for each End User Circuit that is disconnected after completion of service setup and prior to the completion of the End User Term. This generally applies to All ADSL, SDSL and T1 services (1 Year Term). | $250.00 - $500.00 | ||||||
| *Additional IP Addresses - From 8 to 256 IPs for Business Class DSL Services ONLY. | $5.00 - $100.00 Monthly | ||||||
| *Professional ADSL Install Fee - An ADSL Installation including provisioning of End User Circuit and dispatch of a technician to the End User premises where services are performed, or where a technician is required to repair a problem that may be otherwise repaired by the end user. (ex. NID Splitters or in-line filter installs) | $175.00 | ||||||
| *These fees are not a part of normal installations. | |||||||